Our Customers Say It All
And Yes, We Really Do Have All 5 Star Reviews!
"I am very thankful for the help and advice with my bathroom renovation. He was thoughtful from the very beginning and always had our budget in mind. He did provide creative solutions for the conversion/upgrade. I was impressed with the overall function and attention to all the detail. I appreciated him going over the details, especially the why certain things needed to happen. If anything is needed in the future, I am sure to contact him again. I highly recommend him to all. Thanks!"
"I live in Lake George, and my tenant had NO HOT WATER to deal with on Friday the 13th in Malta!
All Star Plumbing came to my rescue, professionally installing a new water heater, also repairing a kitchen sink issue in time for me to get back to the lake for dinner.
Top quality and professionalism displayed quickly developing a trust level had to come by with contractors. I'll be back, I'm sure. Thank You."
"We couldn't be happier with the service we received. We tried to have our pressure pump looked at by two other plumbers: one was a no show the other had no idea what to do. Nate took the time to really study the system (it was an outlier) and did what he could to make it better. Eventually it needed to be replaced, but only after multiple tweaks to rectify with no avail. Replacement was quick and efficient. Thanks for the great service!"
"Nate is outstanding. We would highly recommend him! Great service and we appreciate all of his excellent work. Thank you."
"My husband and I had a problem with our kitchen sink. Ryan came over to the house right on time. He explained to me what the problem was, gave me clear options on fixing the problem and cost for each option. He didn’t pressure me in any specific direction just gave his professional opinion. When I decided to go with a new pipe, he had all the materials in his truck and was able to finish the job that afternoon. He was very professional and respectful and now we can use our kitchen sink!"
"I called All Star in the morning and before noon Michael arrived and got right to work. He listened to what I needed done (washer drain installed against the wall) and did it as needed. He was professional and fast. It was a little expensive but it was done quickly and correctly so I'm glad I called them."
"My sister and I cannot say enough good about this company! It is a TRUE 5-Star business! Nate and Mike provided us with high quality work and materials at a fair price. From the very beginning they demonstrated a level of professionalism rarely found in many other companies. They arrived at our house when they said they would to assess the work that needed to be done and the estimate was emailed to us that same evening. More importantly, the estimate was spot on accurate! Our work was put on their schedule immediately, and although the job was extensive it was completed when they said it would be. It’s obvious that Nate and Mike respect one another’s professionalism from the way they consult one another about the jobs they are working on. But even more impressive is that they actually like working together. Their presence in the house was actually enjoyable as each displayed a pleasant sense of humor. When the work was finished, we were stunned. Not only did they thoroughly clean up after themselves, the workmanship was outstanding and went far beyond what we had expected. Nate takes pride in the work he does and has a top-notch assistant in Mike. If you want a five-star job done, call All Star Plumbing!"
"Let me start off with professionalism at it's finest Fast, friendly & cost efficient is an understatement. As new homeowners my husband and I was very nervous about what to expect. They came out within an hour after All Star Plumbing identified the problem/ explained everything that was going. The issue was fixed the very same day. & within a couple of hours ASP is a very knowledgeable company and are the BEST at what they do. I don't give 5 often but WHEN i do best believe it was totally worth it we would highly recommend ALL STAR PLUMBING FOR ALL YOUR PLUMBING NEEDS"
"My tankless unit was constantly tripping an error code that had to be reset many times per day to restore hot water. Very frustrating. I called multiple plumbers who seemingly had bigger fish to fry. They didn’t bother to respond to my calls. One guy (who shall remain nameless) agreed to come take a look and we set an appointment. So I made arrangements to leave work early. And go figure - the guy didn’t even bother to show up! No call no show. Even more frustrating! And what a shame I might add. Anyone who runs a business like that should be embarrassed. And I hope out of business some day.
But not Nate! He quickly came to my rescue when no one else would. We arranged an appointment within a week or so. Nate ran some tests to diagnose the issue and worked with the manufacturer to obtain a replacement part (which to my surprise was still under warranty and saved us hundreds of additional dollars). The part arrived a week later and Nate immediately came back over to install. He was responsive, punctual, and professional throughout the whole process. Not to mention highly knowledgeable and transparent about the suspected issue and proposed fix. He quickly gained my trust and made me feel comfortable. Folks, this is how a business should be run. Today I enjoyed my first day without having to reset the unit! I will not hesitate to call Allstar for future service and highly recommend to others in need. THANK YOU NATE!!!"
"Nate has 'saved' me not once...not twice...but three times since my first call. He responds when you call, comes when he says he is coming, and charges what he estimates the job will cost. He is highly skilled and incredibly pleasant. I wish I could find other tradespeople who shared his great qualities!"
"We are very satisfied with all the work that has been done at our home. Nate solved several problems for us, was efficient and left everything clean which is not something many do. Price was reasonable and wouldn't hesitate to call him again. He actually comes when he says he will,which is not the norm so much anymore."
"Nate Duell of All Star Plumbing was great! He was extremely professional, very friendly, and truly competent in his work. He not only fixed the leak in our reverse osmosis system, but he identified other leaks in the water supply lines, and then stayed long enough to make sure his fixes were permanent. I love that he stands behind his work by guaranteeing it for up to a year!!!!!"
"I reached out to Nate after trying to get some other folks to fix a broken pipe on my outside faucet. Nate not only responded rather quickly, but did a wonderful job in fixing the pipe. He called me to go over the issue and suggested preventative measures for the colder months, he even texted me a picture of the completed work. Nate was very personable and professional when we spoke. Even after using All Star Plumbing for the 1st time, I would highly recommend them and will make sure to call them if I need any additional plumbing work done. Thank you Nate!"
"Nate was a blessing! We had a pretty backed up sink and with an 18 month old it’s tough being down a bathroom. Nate was able to fit us in sooner than expected, worked efficiently, and was at a VERY reasonable price! We will be calling him again with any other plumbing needs :-)"
"We had a subpump fail with risk of flooding. I called and Nate answered and was willing to work us into his schedule. It needed replacing unfortunately and he was able to to it quickly. He returned a week later to install a backup that is not dependent on battery..which had failed. He was upfront with fees and options and did the work quickly. Was pleasant and gave good advice. He was able to check a couple other small issues as well. He will be my go to plumber from now on. Highly recommend him."
"I really appreciated Nate's help as a new homeowner! He fixed my problem(s) promptly, was very communicative, and even went out of his way to give me a tip on my furnace maintenance. Will definitely call him for any future needs (although, you know… I hope I have no future needs haha)!"
"I had the best experience with Nate and All Star throughout the whole water heater replacement process. Nate was extremely responsive, his quote was very competitive, he arrived on time and the quality of work was first class. I now intend to use Nate for all of my plumbing needs in the future"
"Nate was able to come out within a few hours of me contacting him. He resolved the issue quickly, and the pricing was fair and provided up front so there were no surprises. We even had him hook up a water line to our fridge after he finished working on the initial issue so we can finally use the water filter and ice machine after 4 years! I would definitely recommend this company will use them again!"
"Nathan was a tremendous help. We had a very difficult plumbing situation that required a lot of attention and troubleshooting. He is focused, and zeros in on the issues without wasting any time. In fact he went the extra mile and is so appreciated for his efforts. I definitely recommend him for your plumbing needs if you want someone who gives careful attention to detail, is fast and is reasonable. On top of that, he is just a heck of a nice guy!"
"Nathan and Michael were the third plumbers we had come out to fix a pipe issue. They were able to diagnose the actual issue properly and rectify the problem quickly where the others had failed. The All Star Plumbing guys were also courteous and professional. They even wore booties over their shoes and brought cleaning supplies and cleaned up after themselves. Can't say enough good things about All Star Plumbing and Nathan!"
"Nathan responded to two requests quickly and courteously. The first was to install a new kitchen sink and the second was to replace the leaking water heater on Saturday morning, about 9:30. We had hot water by 1:00 that afternoon. Great job done professionally. He installed the sink professionally as well."
"We are very thankful that Nate was able to help us with our bathroom renovation and then the subsequent issues our 80 year old house faced. He was thoughtful from the very beginning and always had our budget in mind. He did provide creative solutions to issues that old houses face. We're impressed with the overall function and attention to detail. I appreciated him going over the details, especially the why certain things needed to happen. I personally learned a lot as a homeowner. I am hopeful that we will not need him again soon, but if another problem should arise, we know who to call. Thanks!"
"We had an emergency issue with a leak in our 2nd floor bathroom where water was dripping and pooling in the 1st floor kitchen ceiling, and then water began leaking out of two of the recessed lights in the kitchen ceiling. We immediately called Nathan and not only did he answer the phone right away, but prioritized us to be his next visit. He came to our house as soon as he was done with the current call he had already been on. He quickly diagnosed and repaired the emergency issue, as well as did a couple of other things we asked him to do. Very impressive, excellent service. We were extremely appreciative and would not hesitate to call him again."
"Could not be happier with the professional, capable and friendly experience. Very friendly, courteous and answered texts promptly.
Nate did a great job fixing the issues with the water main entrance to my house and turned an ugly mess with many issues into a work of art. Perfect ! :-)"
"WOW!!...Just WOW!!! I called Nate at All Star Plumbing to replace an old, leaky toilet. We set up an appointment for the next day. He arrived very early in the time window given, found out what I wanted, and got right to work. He was very efficient and got the job done quickly with quality workmanship. :-)"